Privacy Policy

Effective Date: July 20, 2025

This Privacy Policy (“Policy”) describes how RxMedia LLC (“RxMedia,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal and non-personal information when you access or use our website located at [https://rxmedia.io] (the “Site”), or engage with our services (“Services”). By accessing the Site or using our Services, you consent to the data practices described in this Policy.

1. Information We Collect

We may collect the following categories of information, including both personally identifiable information (“PII”) and non-personally identifiable information:

A. Information Provided by You Directly

  • Full name, business name
  • Email address, phone number
  • Billing details and payment credentials (collected via secure third-party processors)
  • Any additional content submitted via web forms, surveys, or direct correspondence

B. Information Collected Automatically

  • IP address, device identifiers, browser type, operating system
  • Geolocation data (derived from IP address)
  • Referring URLs, date/time of visit, and clickstream data
  • Session behavior (pages viewed, time spent, scroll depth) via cookies and similar technologies

C. Third-Party Information
We may collect information from third-party platforms or APIs (e.g., Google Ads, Facebook Pixel, LinkedIn Insight Tag) used for analytics, remarketing, or campaign attribution.

2. Use of Information

We process your information for the following lawful purposes:

  • Performance of a Contract: To provide, operate, and maintain our services.
  • Legitimate Interests: To improve website functionality, customer experience, and marketing efficacy.
  • Consent: For sending newsletters or promotional content (you may withdraw at any time).
  • Legal Obligations: To comply with applicable laws, regulations, or lawful requests.

We use the collected information to:

  • Respond to inquiries and provide client support
  • Execute and optimize digital marketing campaigns
  • Conduct website analytics and performance reporting
  • Administer billing and account-related functions
  • Detect, prevent, and address technical or security issues

3. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may disclose your information in the following circumstances:

A. Service Providers:
To trusted vendors or contractors that assist with hosting, analytics, payment processing, email distribution, or CRM management, under binding contractual obligations of confidentiality and data protection.

B. Legal Compliance and Protection:
To governmental authorities or other parties when required by law, subpoena, or if we believe such disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate potential wrongdoing
  • Ensure the safety of users or the public

C. Business Transfers:
In connection with a merger, acquisition, asset sale, or restructuring. If such an event occurs, your information may be transferred subject to the commitments of this Policy.

4. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes outlined above, unless a longer retention period is required or permitted by law. Data used for marketing is retained until you opt out or unsubscribe.

5. Cookies and Tracking Technologies

We utilize cookies, pixels, tags, and scripts to enhance functionality and gather usage data.

Types of Cookies Used:

  • Essential: Required for core site functionality
  • Performance & Analytics: (e.g., Google Analytics) to measure traffic and behavior
  • Marketing/Retargeting: (e.g., Facebook Pixel, Google Ads Remarketing) to deliver customized advertisements

You may manage cookie preferences via your browser or opt out of certain tracking via Network Advertising Initiative or Google Ads Settings.

6. Data Security

RxMedia implements appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include secure server environments, SSL encryption, access controls, and regular audits.

Despite these safeguards, no data transmission over the Internet or storage method is 100% secure. You assume the risk when submitting information online.

7. Your Rights

Depending on your jurisdiction (e.g., California Consumer Privacy Act (CCPA), GDPR if applicable), you may have rights including:

  • Access to your personal data
  • Rectification or deletion of data
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent
  • Lodging a complaint with a supervisory authority

To exercise your rights, please contact us at support@rxmedia.io. We reserve the right to verify your identity before responding to requests.

8. Third-Party Links

Our Site may include links to third-party websites or services not operated or controlled by RxMedia. We are not responsible for the content or privacy practices of such external websites.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Users

If you are accessing our Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country of residence.

11. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our Site or Services constitutes acceptance of any changes.

12. Contact Information

For questions regarding this Privacy Policy or our data practices, please contact:
📧 support@rxmedia.io
📞 (503) 461-5816